Frequently Asked Questions
General Questions
Facebook Market is a platform that connects buyers and sellers of Facebook accounts. We provide a secure marketplace for trading accounts with various features and quality levels.
To register, click on the "Register" button in the top right corner of the homepage. Fill in the required information, including your username, email, and payment details. You'll need to verify your account through Telegram to complete the registration.
Telegram verification adds an extra layer of security to your account and helps us prevent fraud. It also allows us to provide quick customer support through our Telegram bot and notify you about important updates regarding your transactions.
Buying Accounts
Browse our available accounts by navigating to the "Buy Accounts" section. You can filter accounts based on various criteria such as age, friends count, and verification status. Once you find accounts you want to purchase, add them to your cart and proceed to checkout.
We accept various payment methods including Bkash, Nagad, Rocket, Upay, Binance, and other options available in your country. You can select your preferred payment method during checkout.
We provide a replacement guarantee for accounts that don't work as described. If you encounter issues with an account, report it through your dashboard within 24 hours of purchase, and we'll provide a replacement account of similar quality.
Selling Accounts
Yes, you can sell your Facebook accounts on our platform. You need to have a verified seller account, which requires completing our seller verification process. Once verified, you can list your accounts for sale.
When your accounts are sold, the payment will be processed according to your preferred payment method. You can withdraw your earnings through your seller dashboard. Payments are typically processed within 24-48 hours after a successful sale.
We charge a commission fee of 10% on each successful sale. This fee covers the platform maintenance, security, and customer support services we provide to facilitate smooth transactions.
Account Security
We use secure payment gateways and encrypted communication channels to protect your transactions. Our platform also employs advanced security measures to safeguard user data and account information. Additionally, our escrow system ensures that sellers receive payment only after buyers confirm the accounts are working as described.
If you suspect any unauthorized access or activity on your account, immediately change your password and contact our support team through the "Help" section or via our Telegram bot. We recommend enabling two-factor authentication for an additional layer of security.
Support
You can contact our customer support team through multiple channels:
- Telegram Bot: The fastest way to get assistance
- Help Center: Access support resources and submit tickets
- Email: Send your queries to [email protected]
- Live Chat: Available during business hours on our website
We strive to respond to all support requests within 1-2 hours. For urgent matters related to transactions or account security, we prioritize response times to under 30 minutes. Our Telegram support typically responds within minutes during business hours.
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